FormulaShare makes use of Salesforce Feature Parameters to allow Cloud Sundial to activate FormulaShare subscriptions and monitor usage relating to its features.
Feature Parameters allow for a very limited transfer of information to and from Cloud Sundial's Salesforce org (known as our "Partner Business Org") and the Salesforce instances in which FormulaShare is installed.
Feature parameters in FormulaShare are used for two purposes:
- Activating FormulaShare Lite, Enterprise and Unlimited in your org, or increasing or reducing FormulaShare limits applied in the org
- Receiving high level telemetry data from your org. This data helps us to monitor for errors encourntered during FormulaShare processing, understand how close your org is to its FormulaShare usage limits, and monitor which FormulaShare features are being used in your rules and configuration
Version activation
The use of Feature Parameters for activation of versions and changing limits allows Cloud Sundial to provision or upgrade existing installations of FormulaShare Lite to Enterprise or Unlimited.
This means at the point your org decides to purchase or upgrade FormulaShare, there's no need to reinstall or change any of your existing configuration. Switching between versions is almost instantaneous and there's generally no need to retest as the underlying architecture, configuration and automation is unchanged.
Once FormulaShare Enterprise or Unlimited has been activated for use in your org, all new installations into your production org or any of its sandboxes will receive this version automatically.
Telemetry data
Telemetry monitoring data sent from your org relates only to usage of FormulaShare itself and does not include any data from your org. The following is a complete list of all data sent from your org via feature parameters:
- Total number of records currently shared by FormulaShare in the org
- Number of share records successfully inserted by FormulaShare as part of full recalculation batches
- Number of share records successfully inserted by FormulaShare as part of Targeted Calculation Job batches
- Number of share records successfully inserted by FormulaShare as part of trigger or flows processing
- Number of share records successfully deleted by FormulaShare as part of full recalculation batches
- Number of share records successfully deleted by FormulaShare as part of Targeted Calculation Job batches
- Number of share records successfully deleted by FormulaShare as part of trigger or flows processing
- Number of errors detected in FormulaShare full recalculation batches
- Number of errors detected in FormulaShare Targeted Calculation Job batches
- Number of errors detected in FormulaShare trigger or flow processing
- Number of active FormulaShare Targeted Calculation Jobs
- Number of active standard FormulaShare rules
- Number of active cross-object FormulaShare rules
- Number of active FormulaShare rules sharing with public groups or queues
- Number of active FormulaShare rules sharing with roles or roles and subordinates
- Number of active FormulaShare rules sharing with users
- Number of active FormulaShare rules sharing with manager groups
- Number of active FormulaShare rules sharing with default account teams
- Number of active FormulaShare rules sharing with default opportunity teams
- Number of inactive FormulaShare rules
- The date at which the FormulaShare Rules Lightning page was last accessed in the org
- The date at which the FormulaShare Rules Visualforce page was last accessed in the org
- The date that FormulaShare telemetry data was last updated
The usage of feature parameters in FormulaShare has been reviewed by Salesforce as part of the AppExchange security review to ensure that only information relating to usage of the app's features are sent from your org.
Telemetry data is held securely in our Partner Business Org and is not exported or transferred. Further information is in our privacy policy.